Karten werden nicht angezeigt

[Daniel Schuster]

Hallo,

seit kurzem werden meine Karten in den Listen nicht mehr angezeigt.

Wenn ich ein Board aufrufe, sehe ich die Listen und die Anzahl der darin gespeicherten Karten, aber kann die Karten nicht einsehen.

Ich verwende die Premiumversion. Ein Filter ist nicht gesetzt.

Über die Tabellenansicht werden mir die Karten angezeigt, allerdings finde ich die Tabellenansicht sehr unübersichtlich.

Kann mir bitte jemand helfen?

[Alex Waite · Accepted solution]

Hi @Daniel Schuster - welcome to the Community!

Sorry to hear you're having issues with the Map View! Do you mind raising this as a ticket at https://trello.com/contact so you can send us some screenshots that show exactly what is happening? You're entitled to priority support as a Premium subscriber. 

[Daniel Schuster]

Hello, nice to hear or read from you.
It's actually that I can see the cards in all boards, except one board, there I only see the list headings and the number of cards.
However, I have found a solution for me by chance. Until now I worked with the Firefox browser. Since two days I work with the MS Edge and behold, also on this board my cards are visible. In Firefox it still does not work, but that is now no longer a problem for me.
Greetings

Translated with www.DeepL.com/Translator (free version)

[Alex Waite]

@Daniel Schuster - It sounds like you have a filter enabled on your board! You can see this at the top right of your board, there should be a button that says 'Filter'. Next to this text is an X - if you press this, it'll cancel the filter and you'll be able to see your cards again.

Let me know how you go!

[Daniel Schuster]

The Filter Button is grey and there is no filter activ. There is also no X.

[Alex Waite]

Hey @Daniel Schuster - can you show us a screenshot of what's on your board right now? If you have personal info you don't want to share over the Community, please raise a ticket at https://trello.com/contact

[Daniel Schuster]

screenshot

[Alex Waite]

Hey @Daniel Schuster - there's definitely a filter on, I think the issue is the fact that the filter is in your URL. Can you remove the '?filter=' end part of the URL of your board then reload the page? 

[Daniel Schuster]

I removed the "?filter=" and reloaded the page. But the browser immediately adds the filter addition to the URL again.

[Daniel Schuster]

I have now cleared the cookies and cache via the browser settings. That was helpful. The maps are now displayed again.

[Daniel Schuster]

Thank you for your support!