Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Junk card created when attaching Outlook file

Kerry McCutcheon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2020

When I drag an Outlook email into Trello to save as an attachment, an extra card is created titled From Subject Received Size Categories. I created a Butler task to automatically archive those junk cards, but have to manually delete them from the archive when we clean up a board before closing.

Why are these cards created? If I can't stop them, how can I permanently delete them via Butler?

1 answer

0 votes
Vini
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2020

Hi Kerry,

I could reproduce this issue myself, would you mind sharing an example file with me so I can dig a bit deeper?

Kerry McCutcheon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2020

Thanks, Vini. 

Here's an example.
- I created 3 cards (Card 1a, Card 2a, Card 3a)
- I drag an Outlook msg file to Card 1a from my desktop to attach it
- It successfully attaches
- But it also creates a 4th "junk" card that I don't need 

List View.jpg       Destination Card.jpgJunk card.jpg

Melissa Clinton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2023

Is there a solution for this - I am a new TRELLO user and having the exact same issue

Nicho Cornish
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2024

The workaround is to create the card first and open the dialog.  Then drag the attachment.

It's easy to replicate.  Simply drag the email attachment directly onto the 'add a card' in the swimlane.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events