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Junk card created when attaching Outlook file

When I drag an Outlook email into Trello to save as an attachment, an extra card is created titled From Subject Received Size Categories. I created a Butler task to automatically archive those junk cards, but have to manually delete them from the archive when we clean up a board before closing.

Why are these cards created? If I can't stop them, how can I permanently delete them via Butler?

1 answer

0 votes
Vini Atlassian Team Oct 12, 2020

Hi Kerry,

I could reproduce this issue myself, would you mind sharing an example file with me so I can dig a bit deeper?

Thanks, Vini. 

Here's an example.
- I created 3 cards (Card 1a, Card 2a, Card 3a)
- I drag an Outlook msg file to Card 1a from my desktop to attach it
- It successfully attaches
- But it also creates a 4th "junk" card that I don't need 

List View.jpg       Destination Card.jpgJunk card.jpg

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