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Jira and Trello Sync?

We use Trello for sales pipeline and are wondering about Jira for Project Management. 

Does anyone else use these two together? Pros/Cons?

2 answers

1 accepted

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Laura Holton Community Leader Aug 18, 2021

Hi @Melisa 👋

We use Jira for Project Management and also use Trello within the company, is there anything you'd specifically like to know?

Happy to answer any questions you have 😃

All the best,


Thanks, Laura.

Do you sync them somehow or do you use them in parallel?

Like Laura Holton likes this
Laura Holton Community Leader Aug 18, 2021

We do a bit of both... with the Jira Power-up on Trello it enables us to:

  • Link Jira issues to cards, connecting different Workspaces across your organisation.
  • View important issue information on the detailed card view.
  • See if your linked issues are done at glance (from the front of the card)
  • Automatically links the Jira issue back to a Trello card so everyone in your team knows how something came to be.
  • Quickly jump to your Jira project by creating a link on your board.
Like Melisa likes this

Thank you!!

Like Laura Holton likes this
Laura Holton Community Leader Aug 18, 2021

Happy to help, feel free to give me a shout if you have any other questions 😄 

Want to help others? By accepting the answer above you make it easier and quicker for other members of the Community to get the answers they are looking for.

Question for this thread - I recently added the Jira power up to Trello. It doesn't look like it updates the Jira info in the Trello card after you associate the Jira issue in Trello. Have you had any luck getting it to show updated priority, status, etc? For example, I had the card in Trello, added an existing Jira story to the Trello card, and then update the priority in Jira. If I refresh the Trello card, the updated priority doesn't show.

0 votes
Hannah Morgan Community Leader Aug 18, 2021

What sort of projects/teams would be in Jira? Its main use is for bug tracking/agile software project management, so it would work well if you have technical teams needing a solution to manage their work. You could use it for non-technical projects, but it is a reasonably heavy project management tool, so not all non-technical people find it easy to use.

What's the need to bring in another tool on top of Trello for project management? What features are you looking for? 

We're currently using Mavenlink to manage our work as our projects are complex with many steps involving a large team. We'd like to move all of our business to the Atlassian community as we love Trello and want to sync with it somehow. 

We're looking for everything from tasking, syncing of email, invoicing, analytics, time sheets for employees, understanding if projects are below/above budget... the whole shabang

Hannah Morgan Community Leader Aug 18, 2021

Got it! I've worked with plenty of clients that use both Trello and Jira in their organization. One client I worked with used Trello predominantly for the creative teams, and Jira was for more technical teams. Trello worked well for teams who preferred a more user-friendly/visual tool, and Jira was used more by the devs. There was a lot of cross-department work that happened, so we implemented Unito to keep all the Trello/Jira teams in sync.

Jira worked well for projects that were more complex and had a lot of structure, so they needed quite advanced PM capabilities to plan projects/report/do post-mortems, etc. Jira is great for that - it's super powerful and customizable. However, some people hated using it because it did seem quite intimidating for the end-user, so they gave people the choice of using Jira or Trello to manage their tasks. So even if the main project was in Jira, someone (or even a whole team) could have their board in Trello and whatever updates they made in Trello would be reflected back in Jira so no information was lost. It was a pretty cool system! 

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