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Jira Trello Power Up User Access query

I want to use the Jira Power Up in Trello to link Jira Tasks from an external Jira board managed by our sub-contractor with our own internal Trello board for the same project. I don't understand what access this may enable to our Trello board for users of the Jira board. Can anyone confirm that only existing Trello board members will have access to our internal Trello board if we connect it to the Jira Power Up? Thanks

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Hannah Morgan Community Leader Feb 02, 2022

Hi @david.mundow ! Welcome to the community :) if your board is set to workspace visible, only your workspace members will be able to access it. If it's set to private, only the people you actively add to the board can see it. The only way external members can access the board and its contents is if the board is set to public, regardless of what integrations you have. 

The way the Jira power-up works is you would open a Trello card, and then search through existing Jira issues in order to attach an issue to the Trello card. So, let's say we attach issue#123. When Jira users are looking at issue#123, they'll see a Trello card attached within the issue. They should only see the Trello card name. You can click on the Trello card to access it, but if you're not a member of the board, you'll be denied access. 

If you want to be extra certain, you could try creating a test card in Trello, attach it to a Jira issue, and then instruct a Jira user that does not have access to the Trello board to try access the Trello card from within Jira. Or, you could just try opening Jira in an incognito browser and then try access the Trello card to see how it looks.

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