Jira Power-Up: Updating card in Trello - no update of Jira issue

T November 22, 2022

I'm using the Jira Power-Up.
When I change or update the description of a Trello card, the linked Jira issue is not updated.

That's annoying, because I'd have to copy and paste the changes manually.

Is that how it's supposed to work? Or sth wrong on my side? A bug?


1 answer

0 votes
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2022

Hey @T – I'm not super familiar with the Jira cloud integration with Trello, but I noticed while doing some tests that the Jira issue you attached to your card on Trello does get updated when changes are done on Jira. However, they take a couple of minutes to reflect on those changes. So I'd say it takes around 5~10 min for your attached issue on Trello to get updated and start reflecting all the changes you did on Jira. 

I will follow up internally with your question, and if I get more information on how the integration between Trello and Jira cloud works, I'll let you know.

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