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Issue with linked Card in checklist - Item name converts to card url not card name

Kevin Stieger April 17, 2023

I am having an issue with butler automation specifically converting a checklist item to a linked card. I have tried finding it on other posts but I haven't seen anyone mention this issue before. If this issue has already been discussed, please direct me to the post. Basically what I want to do is add a bunch of items to a checklist called "This week" ,and each time I add an item to that checklist, I want it to convert to a linked card with some labels and a due date. This way in the "This week" checklist, I can  view all the main cards that need to be completed this week as the card name.

 

This worked okay for a few days, but now, instead of seeing "item #1" as a link to a card in the check list I have the card's URL "https://trello.com/blahblahblah". Does anyone know why this might happen? The automation rule is below

 

when an item is added to checklist "This week", convert the item to a linked card, add the orange "To do this week" label to the card, add an empty checklist named "Sub tasks" to the card, and set due date the next friday

 

Edited to add comment: 

Note that this issue is present on Safari and the Trello desktop app for mac. I just checked Chrome and the issue does not occur there (the card link shows the card name not the url). However, when I created the rule, I was using safari and the trello desktop app and the issue didnt show up until a few days later. 

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Kevin Stieger April 17, 2023

Note that this issue is present on Safari and the Trello desktop app for mac. I just checked Chrome and the issue does not occur there (the card link shows the card name not the url). However, when I created the rule, I was using safari and the trello desktop app and the issue didnt show up until a few days later. 

Dreamsuite Mike
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 17, 2023

Just checking, what happens if you put Safari into private browsing?  

There was an issue when Trello was in the process of releasing the smarlink update to checklists where one of my clients had this issue. 

I asked them to sign out of Trello, clear their browser cache and sign back in and that fixed it.  

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Kevin Stieger April 17, 2023

This is the answer! Clearing history and signing out worked in safari and signing out on the desktop app fixed the issue. I don't know if just signing out on safari would do it alone though in case anyone doesn't want to clear their history. If the issue happens again, I'll try signing out without clearing history to see if that works and update this post. 

 

Thanks so much for your help and quick response!

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 17, 2023

No problem.  Glad I could help.  For future reference, I don't think you have to clear your full history, just the cache.

Paul Graham
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November 9, 2023

I had the same issue in Chrome. Simply logged out of Trello and logged back in without clearing history or cache and problem solved.  Thanks from me too!

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