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Issue bcc'ing share link

Christopher Carvalho
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 17, 2023

Hello,

Recently we're having an issue where bcc'ing the share link doesn't update the relevant card anymore.

This issue has recently started to occur.

Is anyone here experiencing the same issue as of late?

Thank you 

1 answer

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Dreamsuite Mike
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

Hi @Christopher Carvalho I just tested from my business Gmail and it worked fine.  Are you able to test it from a different mail provider, such as your personal email account?

Iain Thomas
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May 17, 2023

Hi @Dreamsuite Mike 

Thanks for the suggestions, much appreciated.  The messages were sent from a private email account.  I tried sending a test email back to myself and copying in the Bcc to the board but no joy.  I got the email, the board didn't.

It's all very strange because until today it's worked flawlessly.  A little slow, but the messages appear.

Thanks,

Iain

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