Issue Integrating with Hubstaff

El Samsal March 21, 2023

Hello! My workplace uses Hubstaff to track time and we've been integrating it with Trello, however, for some reason I'm the only member of our team who is having trouble getting Trello to recognize my Hubstaff account. We have try removing me from the workspace and re-adding me, reauthenticating the integration, creating a new account and even a new email, as well as trying both other web browsers and private browsers, but nothing has worked. 

As far as we can see, the only error that pops up is it says "Trello could not find [my name] in Trello", and it has my name highlighted red, but that's all we have to go off of unfortunately. 


1 answer

0 votes
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2023

Hi @El Samsal - welcome to the Community!

I recommend reaching out to Hubstaff support with this. They built the integration between Hubstaff and Trello, so they should be able to assist you here. You can reach out to them at https://support.hubstaff.com/

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events