Yesterday we realised that Trello have updated the way we invite people to our Premium Workspace. Now we "Share" our Boards. But it seems that we no longer are able to "Share"/"Invite" guests to our Premium Workspace Boards, not even to a single board, without make them "members" and being charged by that.
We need Members who are able to be in unlimited boards and "guests" in only one board.
Does Trello offer another alternative to that? Somebody have the same issue? How to proceed?
[SOLUTION] > add person as "member" on Workspace > add person as "member" on Board > remove person as "member" on Workspace > uncheck the box to maintain the person on the Board. That way the person will be "Guest"
The name on the button may have changed, but the mechanics behind board membership and which Trello users are billable on a Premium (or Standard) workspace have not.
See https://help.trello.com/article/855-how-billing-works-with-trello-premium-and-standard
TL;DR; You can add a Trello user, who is not a member of your premium workspace, to a single Trello board in that workspace, and they will not be considered billable (single-board guest). If you add them to more than one board (multi-board guest) or add them to the workspace directly, they become billable.
Felix
Thank you, Felix. I tried that way but it doesn´t seem to function. I posted an update on my original post.
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Yeah. That's not convoluted at all. And if you accidentally add them to two boards do they automatically become billable and they just show up on your bill, or do you alert the client that you're about to make a user become billable? If not, that seems shady. Hidden fees.
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Wow Tom, what a judgemental F'in comment. Shady, seriously!!!
As with anything in life, nothing is a one-size-fits-all....and using Trello depends on how you need to use it, and what access is required and by whom.
So I was giving feedback about how I use Trello, to answer the question posted by Felix.
For anyone actually interested...
I've setup one board per staff member, (2 staff) so they have their own board with specific tasks, and that's the only board they each access. They don't need to be 'members' of more than one board, so this isn't a solution for Felix, as he needs staff to access unlimited boards, but perhaps for others using Trello.
Paying for premium allows unlimited boards, which are setup for my clients. One client per board for a limited time, as they do not need to be a 'member' just a guest.
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I've just realised this as well after using Trello free for years, then upgrading to Premium and noticing if I have staff with access to more than one board, you're charged for them as a member and this adds up. But if you only share 1 board per guest, then it's the minimum fee. So I've just re-adjusted my boards. Will be interesting to try the answer to add then remove and make a guest, and see if this works.
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