Interface issue with trello API limits when using zapier to update selected fields

[Peter Cranston]

Hi, I have been using trello with my client across circa 10 boards for a number of years. Some boards have 1000+ cards As part of a planned refresh and improvements we now have requirements to update/populate various existing and new fields on existing cards.  

I have written a number of zapier zaps to take information from external CSV data sources and to then update the corresponding trello fields. This is not a regular daily/weekly process and will be carried out maximum of every three months.  

There are no problems when I run a small update zap test using say 5 records however when I try to run updates with circa 1000 records I run into trello API limits. Online help suggests adding s a delay to the zap which I have done using 0.1 minute however still get stopped/errored messages on zapier.

Update time is not really an issue as I can let it run in the background.   We are using the premium version and would appreciate guidance on how to interface zap with trello taking into account the Trello API limitations.

Many thanks, Peter C

[Theodoro Reato · Accepted solution]

Hi Peter, 

We do have internal limits and there isn't a way to increase those limits. You'd need to chat with Zapier support and ask them to implemente pagination with Trello in case you're updating more than our API limits allow. This article will help them: https://developer.atlassian.com/cloud/trello/guides/rest-api/api-introduction/#paging

I hope this helps, have a good day.

[Peter Cranston]

Thanks for the assistance and apologies for the delay in responding. Will explore thois further with Zapier