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Important List/Cards Disappeared!

Patty Coan
Patty Coan Nov 22, 2022

When I left my Trello board yesterday, the rather long/detailed list (and its many cards) was all there.  Logged in this morning--completely gone (I'm the only user on the board). Is it possible to recover that data somehow?  (I hope so, because I cannot rely on a product for such critical information if this is going to be the result.)  Hoping this will work out!

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Oliver S
Oliver S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 23, 2022

Hey @Patty Coan ,

Just another suggestion on what the issue could be. It might be that a filter is applied to your board causing the lists/cards not to show. Try clearing the filter using these steps. Let us know how you go?

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 23, 2022

Hi @Patty Coan ,

Sorry for the trouble you're having. If you log on to Trello in a different browser and navigate to the board, do you see the list/cards then? If not, can you reach out to https://trello.com/contact with a link to the board so our support team can further assist you? 

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