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Images pasted into cards are always duplicated

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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 02, 2023

Whenever I paste an image from clipboard into a card, specifically as an inline image within a comment, the image is always added again as a separate image.

So I end up with 2 of every image - one nicely displayed under my comment in the comment box, and the other added separately without a comment (so without any context).

Is this a bug or normal?

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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 03, 2023

Hi Dave,

Thanks for reaching out!

Just to confirm, are you referring to how the attachment is uploaded to the card separate from your comment?

If so, I'm afraid that's expected behaviour at the moment. If you attach (or paste) an image to your comment, that file will be uploaded to the card as an attachment, which is what you'll see under your comment.

I definitely understand that this can be confusing for users and I've passed your feedback onto our product team.

For now, you may want to click Hide details on the back of the card (above the comment box) so those actions aren't shown when you view card comments.

I hope that helps!

All the best,

The Trello Team

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