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IOS 14.3 Unable to Log In to Trello via Atlassian -- Keyboard disappears.

Hello,

My IOS is up to date at 14.3 on my iphone 8. When I attempt to log in, I am prompted to do so via Atlassian with no option to log in directly to Trello. Ok, fine. A safari pop up appears and asks for my email, which autofills. When I try to edit the email or enter a password, page back and forward arrows appear, but no keyboard (as pictured below -- email is colored out). I'm unable to paste anything in the email entry box either.

I've tried deleting and reinstalling the app, clearing the app cache, ensuring pop ups and cookies are NOT blocked, and the issue persists. IMG_0023.png

1 answer

Hi @Shawn Ames ,

Welcome to the community!

Direct login to Trello has been disabled! That function/feature is no longer available.

You have to connect your Trello account with an Atlassian account and then try to login with Atlassian using your mobile device and it will work fine.!

Also, read these documentations

https://help.trello.com/article/757-troubleshooting-login-problems-on-the-iphone-and-ipad

If still facing the problem, you can ask Trello support HERE

Regards,

Soumyadeep

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