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I wan to opt out of the premium package. How do I do so please?

Miriam Chizaram
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 21, 2023

I upgraded to the premium without understanding what I was doing,and now I'm trying to go back to the normal level.

I was in the free trial...I don't want the Premium anymore.

I need to know how to disable it.

Thanks

1 answer

1 vote
Sushant Verma
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 21, 2023

Hi @Miriam Chizaram 

Welcome to the community!

To cancel your Trello Premium or Standard plan, you’ll need to be a Workspace administrator. To find the Billing page, expand the sidebar and click Settings > Billing. Click the “Cancel” link at the bottom of the page. Your plan will be cancelled at the end of its prepaid service period.

This doc will help you more : https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Regards,
Sushant Verma

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