I have enrolled in the basic feature with 4 students and they are unavailable to communicate with me on the board.
Hi Marlene,
Have you gone through our getting started guide here: https://trello.com/en-US/guide
It could help uncover the problems you may be having.
I'm not sure why they are unavailable to communicate, but if you invite them to a board and they sign up and join your board, they should be able to leave comments and make new cards on your board.
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