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I updated my iPhone Trello app today and now the save button doesn’t work and is greyed out.

The save button is greyed out and not clickable on all cards across all my boards. I have logged out and back in, deleted the app and reinstalled and cleared my cache. Still greyed out. 

1 answer

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Answer accepted
Vishaal S Atlassian Team May 25, 2022

Hi Erin,

Good day to you :)

Generally, the reason the "Save" button might be greyed out is that if you don't have a card title. If you add a card title there the "save" button will become active and you'll be able to create a card. Can you check if that is the case?

Could you let me know if this is only happening on your mobile device or if you're able to replicate this if you try to save a card on a web browser or the desktop app?

Once I added a card title the save button worked!! Yay! Thank you so much 😊 

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