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I need tp delete 1 0f 2 account before I pay for subscription.

David.Crandall
David.Crandall Feb 27, 2023

I have 2 days left and I have 1 of 2 accounts that I want to delete.  I have deleted the one I do not want, but it still wants to bill me for 2 accounts.  It may have something to do with the 14 days for the account to delete.  I do not want to loose the data I have built in the on the account I want to keep.  

How can I only pay for the one account?

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 28, 2023

Hey @David.Crandall - welcome to the Community!

It sounds like you want to remove some accounts from your workspace so you don't have to pay for them. You can remove people from your workspace by following this tutorial: https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/

Please note that you also have to pay for multi-board guests, so you may want to remove these as well. You can do this by following this tutorial: https://support.atlassian.com/trello/docs/multi-board-guests/

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