Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I'm not able to sign-in trello account in android app.

I have downloaded the Trello app in my phone and when I sign-in with email id. It derives to the browser for Atlassian login but after clicking on the browser access it doesn't show anything and the phone shows a blank screen for while and get off. 

1 answer

0 votes
Iain Dooley Community Leader May 25, 2020

@Nitin Mane have you updated your account on a web browser to use Atlassian as your account? This is a mandatory update being rolled out to all Trello users, it may not be possible to complete the update from a mobile device.

Thank you for replying on my query. Yes, I have updated Trello with the Atlassian account. I was successfully login on my pc using chrome but while login-in with the android app it asks to login with Atlassian account and if I proceed further it asks to open browser so when I click on the chrome after that shows a blank screen.  I'm not able to proceed further from this. I have shared the screenshot. 



Iain Dooley Community Leader May 26, 2020

@Nitin Mane okay I login using Google, and have migrated to Atlassian, and this is working for me on iOS. Are you able to confirm which Android version you're running, and ensure you've installed the latest version of the app from the Play store (you should be able to see which version you have installed from the app page in the store) and post that info here, I'll see if I can get someone from Atlassian support to check in and confirm whether or not this is a version problem. Thanks!

I'm using Android version 6.0.1 with kernel version 3.10 on Redmi Note 3. I have not rooted or used any other tool just using default Operating System which came from mobile at the time of purchase. I've downloaded Trello app 2020.6.1.14003-production updated on 13-may-2020. 

Iain Dooley Community Leader May 28, 2020

@Nitin Mane We've been able to confirm that it works on Android 6, so doesn't seem to be a version problem. Have you tried changing the default apps settings? Or changing your default browser? It might be doing something funny with the URL handling during the process ... 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

759 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you