I'm being Automatically Subscribed when I comment on a card

I manage a team of people and we have a significant process that has lots of hooks into trello based on activity etc (thank the code gods for Zapier!) 

But in the last few days (less than a week) I've been getting notifications each time my teammates take actions on a card, even when I'm not assigned to the card or mentioned in the comment. I dug deeper and found that I'm now being subscribed to a card when I comment on the card. 

 

Is there a setting for this somewhere? Something I can turn off?

3 answers

1 vote
Matthew N Community Champion Oct 31, 2017

Hi Paul

When you comment on a card, there's a checkbox Subscribe me to updates on this card.  Once unchecked, you won't be subscribed, and that setting will remain default until you check the box or until your browser's cache is cleared.

Matthew N Community Champion Nov 02, 2017

Start writing a comment and it should appear. 

Hi.

Do you know how to stop this from happening in the first place? I am having the same problem and it is driving me insane! It is annoying to have to unsubscribe every time I comment on something, and apparently none of the other people I know have this problem. Is there a setting somewhere?

Thanks in advance

Matthew N Community Champion Nov 28, 2017

@Emma Brown - Once you start writing a comment, you should see the "Subscribe me to updates on this card." checkbox. Uncheck that before you save the card, and you won't be subscribed.  Then, it will remain unchecked for future comments.

@Matthew N  it looks like every time I comment on a card I have to untick the subscribe (now changed to "watch") box. Extremely annoying a feature that should be removed and be opt in instead of opt out. 

@Matthew N is this a new thing in Trello? This is VERY annoying as I have Zapier doing a lot of comments for me and I have no desire to be subscribed to these cards. 

Also, there should be a setting to change the default from subscribed to not subscribed... this is terrible and terribly annoying!

Matthew N Community Champion Nov 28, 2017

It is new, and from what I understand, it is a feature still being tested.  Once you uncheck the box, it won't appear checked anymore and you won't automatically be subscribed, which should also stop from being auto subscribed when the zap does it's work.

But is that unchecked "per card" or "for all cards on the board" or "for all cards in Trello" unless of course you check the box again... but I'm confused as it seems I need to uncheck the box for each card, correct?

1 vote

Jumping on the band wagon here. The auto subscribe function every time I comment is a major pain. I can see why some people would want it and why others wont. If you are gonna keep it, please create the ability to turn it on or off. I only want to be notified if someone is mentioning me, or I have deliberately turned on the subscribe feature.

 

Thanks,

Please eliminate this annoying feature again ! I work with many Trello boards and adressing various people with @.. works fine. 

Getting constant notifications which are NOT adressed to me because of this auto-subscribe setting is a waste of time. 

A system-wide setting to turn this on/off would be appreciated. 

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