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I lost all my boards and issues.

Eddie's Day
Eddie's Day
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October 15, 2023

After I haven't sued my accounts for about one year, I found I lost all informations in my accout including boards and detailed issues. Could any friends give me any suggestions about this error?

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Matthias Gaiser _K15t_
Matthias Gaiser _K15t_
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October 16, 2023

Hey @Eddie's Day

I think in this timeframe, there was a change in Trello that every board which was not assigned to a workspace was closed automatically. I remember we had to reopen quite some boards.

You can check out if your boards were simply closed and reopen them. Here's the documentation how to do that.

Cheers,
Matthias.

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1 vote
Brant Schroeder
Brant Schroeder
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October 15, 2023

@Eddie's Day Welcome to the Atlassian community

Are you sure you are using the correct account?  I would suggest submitting a ticket to trello support here: https://trello.com/contact/ 

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