I just cancelled Trello - Can I get a refund for 11 months that I will not use?

[marcelosousa1_gmail]

I just cancelled Trello now (Oct 2022) and it says that my subscription is valid until Sept 2023 (!!!).

I was just charged on my credit card the amount for 1 year. 

Can I get a refund for 11 months that I will not use?

Thank you!

[Melo · Accepted solution]

Hi @marcelosousa1_gmail, welcome to the community!

In this case I think it's better contact the Atlassian/Trello Support, link below.

https://trello.com/contact#/

You can find out more about cancellation/refund policies here: https://www.atlassian.com/licensing/cloud#cancellations-refunds 

I hope that helps.

Cheers,

Melo