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I have problem with continue payment term

setthalat-CEO
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February 1, 2024

I use Trello bout one year and every monthpayment term never have problem until last year I got email alert from program that credit card can't pay successful, then I tried to update payment term every way that I can do, exp. change credit card, call to my credit card service for check. But finally I still can't pay and upgrade. that effective some function or feature can't use. who have problem like me? and to solve this problem? 

1 answer

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Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 4, 2024

Hi @setthalat-CEO - we don't support billing issues over the Community. Can you please raise a billing ticket at https://trello.com/contact

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