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I have cancelled my account but was charged again

June Smyth
June Smyth Jun 16, 2022

I need to be able to contact someone without logging in as it doesn't recognize my email anymore....

June

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jun 16, 2022

Welcome to the Atlassian Community!

You don't need to log in to contact support for some queries, and you've got a couple of options on this one!

1) Go to https://trello.com/contact - at the bottom, there's a "contact support" box, which, if you're not already logged in, has two options - "log in" and "continue without logging in"

2) As this is a billing question, and Trello is a part of Atlassian, you could also visit https://support.atlassian.com/contact and select the "pricing and billing" option in there, it also doesn't force a login or for you to name your site.

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