Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I have a user that cannot drag & drop an email into a specific card

Athena Kennedy
Athena Kennedy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 22, 2024

Hello, I currently can drag and drop an email straight into a Trello card that I have created. I recently added a user onto one of my boards that I created. He used to be able to do that and not it is not allowing him to. 

When he tries, it just gives him an X when he hovers into the card when he tries to drop the Outlook email inside a card. 

How to I fix that to allow him to drop an email inside the card?

All the other users are able to do it, just not this one.

Any help would be appreciated. 
Thanks!

Answer
Watch
Like Be the first to like this
123 views

1 answer

0 votes
Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2024

Athena, what browser is this user using? Could you ask them to try it again on the latest Chrome browser.

Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events