As a first step Id' suggest to review the docs provided by Gravity Forms https://docs.gravityforms.com/category/add-ons-gravity-forms/trello-add-on/
If you continue to run into trouble you might want to get in touch with the Gravity team directly. As the builder of the add-on, they're best equipped to answer any related questions. Thanks!
If you had to thrive a new habit during a lockdown, what would it be? Trello
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