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I do not receive notifications on my iphone

Brady Wiseman
I'm New Here
I'm New Here
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July 16, 2020

I have started a new account with Trello - I used it previously with another account and I always received updates notifictions  on my phone when there was an update added I loved this 

ever since I have started using terllo just recently I can not see to get the notifications to work on my phone I  have gone in to settings for notifications and turned everything on and I have ticked watch on my boards and on my lists 

 

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Mike
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2020

Hi Brady,

 

If you're watching the board, that should be enough, and you're opting in to the most notifications on the entire board. This might come down to what events you're expecting to be notified of— not every event or activity in Trello will generate a notification, so it's possible that you're not meeting the correct conditions to trigger a notification. This page explains in a little more detail exactly what does and doesn't trigger a notification: http://help.trello.com/article/793-receiving-trello-notifications

Feel free to reach out to us at https://trello.com/contact if you're still not sure what's going on and we can take a look at your specific scenario!

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