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Hi, I can't find any option to cancel my free trial for Premium. I've accessed my billing page and there is not any link to ""Cancel Auto-Renewal". I only need to renew my Standard suscription, as I don't really need a Premium account to work alon, and use Trello as my Work agenda for my to dos. I've been using the Pomodoro method for a while and I think that Trello could be an electronic alternative to the paper method.....
I have already opened a ticket in Jira, and they are working on it, but they insist on the link to the "Cancel Auto-Renewal"....but there is not such link within my billing page
Could someone help me out with this issue?
@Carmen Martín-Peña Welcome to the Atlassian community
Are you using the web version of Trello? "Subscriptions can only be canceled, started, or changed from the web version of Trello. Our desktop and mobile apps currently don’t support subscription management." https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/