I cannot receive e-mails in case of changes made to cards, comments and similar situations.

Sinan Yaslı September 16, 2022

no emails from trello

 

turned off mobile notifications

turned off desktop notifications and changed the Notification e-mail frequency to instant

still not getting email I need your help

1 answer

1 accepted

0 votes
Answer accepted
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 18, 2022

Hi @Sinan Yaslı - welcome to the Community!

It looks like your email was flagged by our security filter - sorry about that! I have now removed the flag.

Can you monitor both your inbox and spam folders over the next week and see if you start to receive email notifications again? If you could let me know as soon as you receive your first notification, that would be great!

Sinan Yaslı September 19, 2022

Hello @Alex Waite 

 

no incoming email notifications yet

I will inform you as soon as the e-mail arrives.

 

Thanks for your help

Sinan Yaslı September 19, 2022

@Alex Waite I have good news

I received the first email notification

I got the first email notification, thank you I m very happy thank u very much

Like Alex Waite likes this
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2022

Awesome to hear @Sinan Yaslı - do you mind accepting my answer as the correct answer please? 

Anne Uukkivi June 11, 2023

I have the same problem, can you help me, please?

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