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I can't download audio attachments off cards using the Andriod app

Bobby I'm New Here Nov 26, 2021

I have an .mp3 file attached to a trello card. There is no straight forward way to download the file onto my devices, and it seems impossible to do so on the Android app.

Using the web app on a desktop, I can right click the attachment and choose "Save Link As" to download the file, which is functional, but less than ideal. There should be an explicit download button so we can do this no matter what device we're using Trello with.

2 answers

1 vote
Laura Holton Community Leader Dec 01, 2021

Hi @Bobby 👋

Welcome to the Community! I'm sorry to hear attachments are causing an issue for you on the app, I know it's not always the most straight forward. My recommendation would be to firstly raise a ticket directly with Trello support in case there is a bug / recommended steps to take from the Trello team. 

If there is no way to really solve this then my other recommendation is to look at raising a feature request. To get these requests to the right people I'd recommend reading Trello's guide on how to submit a feature request here >> https://help.trello.com/article/724-submitting-feature-requests-for-trello

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

Is it possible to download music in Trello? I haven't used all the functionality of this application for a very long time, I thought you could only organize documents there, but I didn't know that you could also upload music there and then download it. I usually used https://rabbit-sound-effect.rabbit-mp3.com / to download music, but it would be fun to learn how to do it in Trello. Of course, you have pleased me here, and now I will wait with you until someone answers your question about audio files. I think this is a convenient feature, since all important documents will be collected in one place

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