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I am trying to attach dropbox but the login authentication flashes for moments then goes away

I read the instructions on how to get the popup for dropbox to integrate.  And it is working on my office managers trello . On mine This first photo is what I see.  So I go to Choose a folder because I saw that was also a way to authenticate... But I cant login to dropbox because the login screen that pops up only does so in a flash.    Can anyone help?  Much appreciated!Screen Shot 2020-02-24 at 6.02.49 PM.pngScreen Shot 2020-02-24 at 6.03.08 PM.png

1 answer

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Garrett Atlassian Team Feb 26, 2020

Hey Dena,

Usually the blocker in these kinds of situations is something at the browser level. Would you mind making sure that you don't have any ad-blockers or browser extensions currently enabled.

I'd also recommend adding dropbox.com to your list of allowed sites in your browser settings. If you're using something like Chrome, you can jump to that with this link: chrome://settings/content/cookies

Screen Shot 2020-02-26 at 1.13.20 PM.png 

Can you give that a try? Hopefully that will help you get your Dropbox account authorized.

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