Welcome to the community!
Thanks for writing in, and I'm sorry to send you elsewhere, but since this is a 3rd-party integration created by the PowerUpForTrello team, they will be the best equipped to help troubleshoot how their integration works with Trello.
It looks like you can get in touch with their support team here:
PowerUpForTrello@gmail.com or through their website here: https://powerupfortrello.com/
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