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How to transfer a Board from one account to another?

Bryan Basham
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 1, 2024

I used to be an adjunct instructor with RIT (Rochester Inst of Tech, 2014-2020) and I created an account with the email address of ADJUNCT@g.rit.edu ("ADJUNCT" is just a placeholder for privacy reasons); I created that as a Google OAuth account so my authentication routes through the RIT/OAuth servers.

Anyway in 2020 I dropped being an adjunct and started my Masters at RIT and was assigned a new RIT email address, say MASTERS@g.rit.edu (again using RIT's OAuth service).  I have created one or two Boards on this account.

Well... this year I came back to teaching again.  When I use OAuth I can use either sign-in as the MASTERS or ADJUNCT username but the OAuth system returns a token only for ADJUNCT.  So I am not able to access the MASTERS boards so I can change ownership to the ADJUNCT account.

Anyone know what I should do?  I know I'm using Trello with free accounts, is there anyone at Atlassian I can reach out to move those boards for me?

1 answer

0 votes
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2024

Hi @Bryan Basham 

Just to confirm - you have login issues?

I'd try contacting Atlassian from this page, if yes: https://trello.com/contact#/

Ste

Bryan Basham
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2024

Thanks!  I'll give it a try.

Like Ste Wright likes this

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