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How to send a notification email with card title on it?

Hi Trello Community, 

 

I manage to add a send email notification butler rule whenever a specific label is applied. However, it sends a generic email message. Is there a way to set it up where it shows the title of the card on the email message (see below)?

 

Screenshot 2021-08-17 at 6.38.00 PM.png

1 answer

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Laura Holton Community Leader Aug 17, 2021

Hi @Jasreen Rubeni 👋

Welcome to the Community! It's a good question... Butler offers a report feature that you could run and potentially link it to the specific labels you speak of so you get an Email notification on set days.

A recommended read would be: https://help.trello.com/article/1192-creating-reports-with-butler as this walks you through the setup and how to add more content or customize the report by specifying the 'using pattern' option (click on the pencil icon). The pattern is applied to each card in turn, replacing any variables with the content of the current card. For example:

create a report with all cards in list "Done"
using pattern "- [{cardname}]({cardlink}) ({cardmemberusernames}) {{%Priority}}"

You can create multiple reports in one command, and you can name the variables so that they can be used together. (Report variable names can only contain basic ASCII characters: letters 'a' to 'z' without accents, numeric digits, underscore.)

Example using multiple reports:

every friday at 11:45 pm,
create a report in variable "Doing"
with all cards in list "Doing"
using pattern "- [{cardname}]({cardlink}) ({cardmemberusernames}) {{%Priority}} => DUE on {cardduedate}",
create a report in variable "Done" with all cards in list "Done"
using pattern "- [{cardname}]({cardlink}) ({cardmemberusernames}) {{%Priority}} => DONE on {{%Completion Date}}",
and send an email notification to every member of the board
with subject "Report for week #{weeknumber}"
and message "Doing:\n\n{$Doing}\n\nDone:\n\n{$Done}"

I hope this helps but shout if you have any more questions 😃

All the best,

Laura

Hi Laura, 

 

This is a really great feature! However, could we customise the email notification's subject and content for each card that is sent to a variable "Completed"? 

For instance, when Project X is labelled as "Complete" and sent to "Completed"  variable, can we make Trello send an email notifying specific people with the email subject as "Re: Project X Completed"?

Thank you!

Like Laura Holton likes this
Laura Holton Community Leader Aug 27, 2021

Hi Jasreen,

The short answer is yes, to help I've popped in some screenshots below to highlight the steps you would need to take.

Screenshot 2021-08-27 at 09.55.13.png

Screenshot 2021-08-27 at 09.56.10.png

In order for this to work for multiple projects without multiple automations consider:

  • When choosing the content that determines the automation (image 1) you may want to designate a label or card that mentions Project for example and use these only for cards you want emails to be sent out from once completed.
  • Similarly when you come to send an email for varying projects with one automation you could use the Butler variable {cardboardname} within the subject line.
  • The only concern is the specific people you would want to receive the email, would these changes per project or would they stay the same? 

I hope this helps and makes sense! Let me know if I can help any further 🤓

All the best,

Laura

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