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How to remove "@name" auto tagging in links

charles
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 16, 2023

We use Zapier to turn our google sheet into trello cards and we include links to TikTok videos in the description of the card. But TikTok @'s creators_name in the links and Trello breaks the link and turns that @Name into a tag for someone who doesn't exist in our company. It then doesn't let me un-tag the name so I can't copy the link and paste it to check. I have to copy the text that's there and then write the creators name in the link manually. 

For example:

Link: 

https://www.tiktok.com/@NAME/video/7200421545456536837?

in trello it looks like this

https://www.tiktok.com/ @NAME <one block of text, can't select] 

/video/7200421545456536837?

 

Then select all that text and I get something like this

 

https://www.tiktok.com//video/7200421545456536837?

 

So I have to manually put the name back 

 

https://www.tiktok.com/[re-write name here]/video/7200421545456536837?

Anyone know how to fix this? 

1 answer

1 accepted

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Answer accepted
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2023

Hi,

This is related to the new editor I think.  First things first, although Atlassian team members are active in the community, I recommend feeding this issue back using the "Share feedback" button

Screenshot 2023-05-04 154547.png

I tried to manipulate the string to see if there was anything that could prevent it and in the 10 minutes of looking, I didn't get anywhere


Here are 2 options available to deal with it:

  1. You can turn off the advanced editor (at least temporarily until this is resolved) and it should work in the old editor.  It is in the same popup as the Share feedback (see above)
  2. You can parse that data into a custom text field, I tested this and it worked
charles
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 16, 2023

what do you mean "parse that data into a custom text field,"? 

Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2023

I mean set Zapier up to send the link to a custom field instead of description

Like charles likes this

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