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How to recover trello account without access to the Trello MFA?

I no longer have access to my Trello MFA, but I have connected my Trello account to Atlassian and set up my Atlassian MFA. When I try to log in to Trello, I log in with my Atlassian credentials and it successfully allows me to use the Atlassian MFA, however, when I get sent back to Trello, it requires the Trello specific MFA that I no longer have. I can't sign in to submit a support ticket due to this, so I have used the option for support ticket without signing in, but they aren't responding to me.

Is there anything else I can do?

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 10, 2023

Hi @Andy Garcia! I see you've already raised a ticket with us about the same issue with Trello 2FA. In this case, I recommend you continue talking with us through your open ticket, and soon, one of my colleagues will get in touch with you. I appreciate your understanding!

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