How can we get an account re opened when the admin closed it, and she is no longer with our organization.
Hi @Jill Browning
Welcome to the community!
You can check with your local IT to change the owner or you can also raise ticket to https://trello.com/contact
Hope these docs also help you :
https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/
https://support.atlassian.com/trello/docs/reopening-a-closed-board/
Regards,
Sushant Verma
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