How to move a Board in a Free Workspace to a Paid Workspace?

[Spencer Gordon]

I want to move a board in a free workspace to another workspace that is paid.  However, the Settings are grayed out.  How can I move this board?

[Brittany Joiner]

@Spencer Gordon welcome welcome!! 🎉  to move a board to another workspace, click the three dots in the top right corner of a board, then click on ... More, then Settings, and then you'll be able to select a new workspace from the dropdown! Like this!

[Spencer Gordon]

Nice try.

But look at my screenshot.  Change Workspace is not an option in the free account.

It appears I need to Copy the Board to the workspace I want to move it to.

[Brittany Joiner]

@Spencer Gordon are you an admin on the board? You'll probably need to be an admin of the board and part of both workspaces.

[Spencer Gordon]

I'm the Admin on both Boards.

[Brittany Joiner]

@Spencer Gordon thats strange!! maybe reach out to support and ask them? seems like there might be a bug somewhere. of course, yeah at this point you might be right copying it might just be the better route

[Clark Everson]

Hi @Spencer Gordon 

Welcome to community!

Honestly i couldn't find the answer anywhere so I asked ChatGPT and hopefully it helps:

If the settings for moving a Trello board are grayed out, it could be due to a variety of reasons. Here are some steps you can take to troubleshoot and possibly move your board:

1. Permissions: Ensure that you have the necessary permissions on both the source and destination workspaces. You need to be an admin of the board to change its settings.

2. Membership: Make sure you are a member of both the free workspace (where the board currently resides) and the paid workspace (where you want to move the board).

3. Board Limit: The paid workspace might have reached its board limit. Even though it's a paid workspace, there might be limits based on the subscription tier. Verify the number of boards in the workspace and consider upgrading if necessary.

4. Check the Plan: Some features, including moving boards between workspaces, might be limited to certain premium plans. Ensure that the destination workspace is on a plan that supports this feature.

5. Clear Browser Cache: Sometimes, browser issues can prevent certain features from working correctly. Try clearing your browser cache and cookies, then reload Trello and see if the option becomes available.

6. Alternate Method: If you still can't move the board directly, consider creating a copy of the board in the paid workspace and then archiving or closing the old board in the free workspace.

   • Open the board you wish to move.
   • Go to Menu > More > Copy Board.
   • Choose the destination workspace and create the copy.

7. Contact Support: If none of the above solutions work, it might be best to reach out to Trello support. They can provide guidance specific to your situation.

After you've successfully moved your board, make sure to inform your team members of the change so they know where to access the board in the future.

[Brittany Joiner]

This is not factual @Clark Everson please hold off on sharing ChatGPT answers that you can't confirm, as it might lead to more confusion and doesn't really help the user. If you want to raise a question in the community leaders slack, check out the the #trello-leaders channel! There are a handful of folks in there that will help jump in. 

[Dreamsuite Mike]

I have noticed this happening more frequently in the past 2 months or so.  I will say that at least @Clark Everson stated that it was a ChatGPT answer, most don't...
@Brittany Joiner ChatGPT clearly hasn't read your book yet?! 😂

[Spencer Gordon]

I will say this..... the ChatGBT was closer in a solution.  I discovered on my own that for a FREE account I'll need to COPY the board over to the other workspace.

• Go to Menu > More > Copy Board.

[Dreamsuite Mike]

@Spencer Gordon I am glad you got an adequate resolution but what you have done is copy a board, not move it...
You SHOULD be able to move the board to another workspace regardless of if it is a free or paid.  The only reason that you wouldn't be able to move it is if you don't have permission to move it...

I have tested it for myself just for my own sanity and it works as I described above

[Spencer Gordon]

I'm one of the Admins to the Board I'd like to move. However, the Move Settings in the FREE account are just not available

Apparently, I would need to Upgrade.

So the only option for me is to Copy the Board to the other Workspace.