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How to log in in the app? Error

Pablo Carrasco
Pablo Carrasco
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July 1, 2024

I am trying to log in the app, and this erros pops up. Screenshot_20240701_091735_Trello.jpg

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2024

Hello, Pablo!

Welcome to the community!

I just tested on my device a new download, and it logged. Can you try to clear the cache of the app? In a situation where the issue persists after clearing the app cache, we'd suggest reinstalling the Trello app using the following steps:

  • Delete the Trello app from your device
  • Download the latest version of Trello via the PlayStore
  • Launch the app again and log in to see if the issue persists
  • If reinstalling doesn't help either, please let us know the OS and device version that you're currently using and we can pass this on to our team for further investigation.


    I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!

     

    Kind Regards,
    Alisson
    Trello team



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Trello
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