It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to get custom emojis to work/show up on Trello mobile app?

Hey all, I recently uploaded a custom emoji on desktop. Hooray! 🎉

 

I can see the custom emoji everywhere, including on my mobile phone's browser, except for when I view that card on the mobile Trello app it just shows the text string that's surrounded by colons (i.e. :emoji:). 

 

Normally I'd just find a work around, but this emoji is on my professional portfolio and I want to make sure it shows up everywhere someone might take a look at my board. Any help?

1 answer

0 votes
Katrin Anger Community Leader Mar 26, 2019

@Kyle Woodson 

The Trello mobile app is a little limited in some ways.

Some features (like added Power-Ups) aren't available there. I am not 100% sure whether that also applies for custom emojis. But you might want to try to clear the cache first and see if the issue persists.

Here's an instruction for troubleshooting the iOS app.

Thanks for the response Katrin! Good guess on clearing the cache (really cool the iOS app has a one-time 'clear cache' setting/option). It didn't work 😝 but! it's more than likely that the mobile app doesn't support those custom emojis at the moment. Just going to cross my fingers that most hiring managers will be using every other method of viewing my board besides the mobile app (which is already a bit hard to pull up public boards that you aren't a member of).

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

There's a lot to love about the next evolution of Trello Community

Hi, team, Whether you've been hanging out here in the Trello collection for awhile, or whether you're just now joining us from the Trello Slack Community, we’ve got some exciting news about th...

2,300 views 23 46
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you