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How to cascade comments in linked cards in Trello Edited

I have two mirrored cards (say ONE and TWO) on two boards. ONE has a checklist "Mirrors", which contains a link to TWO.

This rule is setup on board containing ONE:

when a comment is posted to a card by anyone, for each card linked from an item in checklist "Mirrored Boards", post comment "Comment by {username} on {date} {time24}: {commenttext}"

However it does not work. I've attached some screenshots.

Screen Shot 2020-05-31 at 20.49.27.png

2 answers

2 accepted

0 votes
Answer accepted

Hi @Shyam Reyal ,

As per as my information you can't copy the comments automatically on linked cards you have to do it manually.

Hi @Soumyadeep Mandal thanks for replying. This cascading works in other operations such as card moving. e.g. 

when a card is moved into list "Done" by anyone, for each card linked in the attachments, check item "{triggercardlink}", and post comment "Dependency {triggercardlink} was completed on {date}"

This works perfectly.  In this case, when the master-card is moved to Done, all the dependent cards get marked with a comment. This doesn't work only when the trigger itself a comment being posted on the master-card. Do you know why?

Like Soumyadeep Mandal likes this

Hi @Shyam Reyal ,

This is how Trello works. There are some limitations in Trello regarding comments and Trello is updating new features regularly.

If you think some features need to be updated in Trello contact here: https://www.trello.com/contact.

Like Soumyadeep Mandal likes this
0 votes
Answer accepted
Iain Dooley Community Leader Jun 02, 2020

@Shyam Reyal The checklist is named "Mirrored Boards", not "Mirrors"

@Iain Dooley sorry my bad it was a typo when I copied the actual butler rule to this question. Regardless, it still does not work :( 

Iain Dooley Community Leader Jun 02, 2020

@Shyam Reyal these don't appear to be on the same board, have you installed the command on the board where the card containing the Mirrored Board checklists resides?

@Iain Dooley no it wasn't installed. I just installed it right now, and tried again. Still the comment doesn't cascade :( 

Iain Dooley Community Leader Jun 03, 2020

@Shyam Reyal okay well I just created the same command and it works:

2020-06-03 at 6.47 pm.png

@Iain Dooley 

Were both your cards on the same board?

Iain Dooley Community Leader Jun 04, 2020

@Shyam Reyal no I set them up on separate boards to get as close as possible to your setup

@Iain Dooley  this works for me if its on the same board for me, but not if they are on separate boards. I ensured the command is enabled on both boards.

Let me try a different two boards just to be sure.

Hi @Iain Dooley you are correct. when I moved the mirrored card to a different board, it worked. So it seems the block exists between two specific boards only.

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