Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to automatically send an email when someone writes a comment on a card to INCLUDE the comment?

Danielle Wise
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 11, 2024

[2 pictures included ] I found a way to use a rule to send me an email when someone leaves a comment on any card automatically. What I have not been able to figure out is how to have the automatic email include what the comment says. TIA! (originally attached the wrong rule so editing to attach the correct rule)

Screenshot 2024-04-11 085852.pngScreenshot 2024-04-11 102836.png

1 answer

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2024

Hi Danielle,

Thanks for reaching out!

To include the comment text in the email notification, you'll want to include the {commenttext} variable in your rule.

For example:

"send an email notification to... with message {cardname}: {{%Test Number}} {{%Interval}} {{%VIN Last8}} {commenttext}"

Let me know how that goes,

Lara
The Trello Team

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events