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How to automatically notify a team member by email when he/she is tagged

I noticed that some team members don't receive a notification by email when I have tagged them. How can I create this rule in Trello?

Thanks a lot!

 

Sanne

2 answers

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Violetta Chernobuk
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 17, 2022

Hi @sanne 

It's Violetta from Planyway.

Brittany shared a tip on how to get notified by emails. If you'd like teammates to receive browser, mobile or in-app notifications, you may try Planyway power-up.

Planyway Notification Center New Notification

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Brittany Joiner
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 17, 2022

@sanne welcome to the community! i'm not sure about their email address because i don't think that's a field you can access (unless you create a custom field with that info), but you can create a comment that tags them, which should also trigger a notification and email! 

 

You can do this by creating a rule with the action "when a member is added to a card", and the action will be post "comment" saying "@{addedusername} you've been tagged in this card!

 

Something like this: 

image.png

Thanks a lot Brittany, this is very helpful.

 

Warm regards,

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