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How to add card to my custom variable

Omar Hisham
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September 30, 2024

Hey, I tried running this automation below to send daily reminder emails but there are "0 cards" in the variable I created, I attached screenshots of the automation log and the automation , does anyone know how to ensure cards are added to the variable I made?

Screenshot 2024-09-30 191535.pngScreenshot 2024-09-30 184414.png

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Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2024

Hi Omar, welcome to the Atlassian Community!

The reason why your report is empty is that you're using two filters for lists (in list "To Do" in list "In Progress".
The automation is trying to find cards that are in "To Do" list AND in "In Progress" list, it doesn't understand it as "To Do" list OR in "In Progress" list. As it's not possible to have a card in two lists at the same time, the report will always be empty.

To solve this issue, you'll need to create one report for each list and add both reports to the email message.

Let me know if this helps!

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