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How to Restrict Access from Email domains

Taylor A
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 17, 2023

I've been trying to figure this out for days now. I just upgraded to premium since it said I could restrict user access to only those with a specific email domain. The settings have been adjusted and only people with those domains are supposed to be able to access the boards. (or so it says)

However, it seems like guests are allowed no matter what I do. I want it to be restricted for any kind of access, whether looking, changing or deleting, but it seems like if there's an old link or something, it still lets anyone in. The main reason I don't think it's working, is because the same 'usernames' are listed that were guests before I upgraded and changed the settings. Plus I was able to make a link and see the board from a different email domain.

Please tell me how to make sure only accounts with specific email domains are able to even see the board. It doesn't help that I can only see Guest's user names, not the email they used. Also, is there really not a way to SEE what email people used to get in? After upgrading do I have to kick everyone off the board and reinvite them in order for it to work?

Any help is appreciated.

Part of me wonders if I'm missing something obvious.

1 answer

1 vote
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2023

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