Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do i change email address?

I set up a new account, but the original email address i used is not getting emails from Trello. 
i already made boards and put work into this account. 

i need to change the email address on the account to a new email, but when i tried to, trello just prompted me to make a fresh account.  But i need the boards and work i made.  I don't need a fresh account.  I need to change the email address linked to the current account. 

does anybody know how to do this?

1 answer

Hi @Summer Bragg ,

Welcome to the community, please follow the below steps:

Changing an Email Address

The email address associated with your Trello account, also referred to as an account credential, can be used to log in to Trello, recover an account when the password has been forgotten, receive Trello notifications, or as a way for other Trello members to be able to add you to their boards for collaborating on a project. You may have one email address per account and you will use this single email address to log into Trello and recover your account if your password has been forgotten. 

Using Trello with an Atlassian Account

If you’re using Trello with an Atlassian account, your account's email address will need to be changed from inside of the Atlassian account. This will also change the email address that you use to log into other Atlassian products: Changing Atlassian account email.

Changing an email address in Trello

To change the email address you use to log into Trello, go to your account settings page at and click on Profile & Visibility. Then select Change email address from the Contact section. 

A confirmation email will be sent to the new email address. After clicking the link in the email to confirm the change, you’ll need to log in again with your previous email address. Then, you’ll see your Profile & Visibility page is now updated with the new email address and your previous email address is removed from the account.

If you currently have more than one email addresses on your account, you must remove your additional email addresses in order to change to a new email address.

Please note: It is not possible to change an email credential to an email address that is already in use with another Trello account.

Using a company email address on your Trello account

Many people use Trello for personal life and to collaborate with teams at work. We recommend to keep your personal and work content in separate Trello accounts.

If your account is only used for personal reasons or you no longer work at the organization, use a personal email address. By removing the company email address and using only a personal email, your Trello account will remain a personal account.

If you're using a company email address on your Trello account, and the organization who owns the domain (everything after the @ in your email address) has verified the domain on their Atlassian Organization, the Organization Admin have the ability to manage your Trello account. This means they could deactivate or delete the Trello account at any time.

For information on merging Trello accounts, please see this article.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

794 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you