How do I report a bug in Trello?

Jodi Jones October 31, 2024

This will seem minor, but it’s a huge pain to me. Both these issues started happening less than a month ago. This is related to the Trello mobile app. I’m In an iPhone. 

1.  ACTION -  Open an existing card. Make a change to the card title. Leave your cursor in the middle of a word. Click “done”. ISSUE - You’ll notice a space was inserted upon the save event. 

2. ACTION - Open an existing card. Make a change to the card title. Click the “x” in the upper left corner. ISSUE - Until a month ago, this acted as a “Cancel” and reverted your changes. Now, it’s another save event. We’ve lost the ability to cancel a change. 

These are minor, but a daily thing for me and I can’t imagine either are known or intentional. How can I get this to the product team?  Thanks!

2 answers

1 vote
Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 4, 2024

Hi, @Jodi Jones!

Thanks for reaching out with this! 

Your first bug was already reported, I'm adding your post internally to it, but feel free to vote to bring a bit more visibility to it: https://jira.atlassian.com/browse/TRELLO-761.

The second occurrence looks very suspicious indeed, especially when the behavior is entirely different when you change the description text instead of the card title, before clicking the X button. I'll reach out to the product team and ask if this is intentional before reporting a new bug, then I'll post over here their response for you, OK? 

Thanks again for raising this post with detailed steps! 

Jodi Jones November 4, 2024

Wonderful… thanks!

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0 votes
Vronik
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October 31, 2024
Jodi Jones November 1, 2024

That doesn’t work. Led me right back to the page that forced me to ask the question here rather than report it. :(

Dreamsuite Mike
Community Leader
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November 2, 2024

Hi @Jodi Jones @Vronik This document is out of date. I have sent on to the Trello team to take a look into it...

I have also escalated this issue so it should be responded by an Atlassian Support Member in the next few days 🤞

Jodi Jones November 2, 2024

Thank you so so much @Dreamsuite Mike !

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