Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I forward an email from Outlook to Trello that includes the attachment? Edited

I'm pretty sure there used to be a checkmark box on the Trello add-in for Outlook (https://help.trello.com/article/1075-outlook-add-in) where I could choose whether or not to include email attachments but I don't see the option anymore so I am losing files!! Please help.

In the past I have used the email-to-board feature:

  1. I read an email in Outlook and decide it needs to be sent to Trello.
  2. I forward the email to Trello. This creates a card in a designated list.
  3. I then open Trello and sort the card into the list the card belongs in.

But I want to reduce time spent reading emails and sorting cards by using the Trello add-in to create cards. With the Trello add-in there is one less step:

  1. I receive an email in Outlook and decide it needs to be sent to Trello.
  2. I create a card on Trello in the list the card belongs in.

When I use the Trello add-in to send my emails to Trello though, it does not include the attachment in the card. 

2 answers

I'm new and sure that others have a better answer, but I saved the email in a "saved email" file and then attached it as a file to the card.

 

Now sure if that helps....sounds like you are asking about an add-on I don't have

I never thought about saving the email in a "saved email" file. This is an interesting idea, but I'm looking to reduce the steps while holding on to the attachment.

Hi,

 

You can use Hipporello for this purpose. Hipporello creates a Trello card for each forwarded email. And You don't need to use outlook for further communication. You can send a reply directly from Trello card. Basically, it converts your Trello board to a shared inbox. 

 

Moreover, you can add build your forms and let your customers/external users create Trello card for each submitted form. 

 

Please check our website for more details

 

https://www.hipporello.com

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

225 views 7 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you