How do I disable the Placker power up?

[Kimberly Simeone]

I just created some boards and was playing with the various power-ups.  Several of them were easy enough with options to enable and disable BUT... Placker doesn't give me the option to disable it.  

Can anyone tell me how? Thanks.

[Matthew N]

Kimberly

Does Projects by Placker not have a disable button beside it in the power up list? 

 

[Kimberly Simeone]

That is what I expected to see BUT.... unfortunately it doesn't even show on the list anymore and all the other powerups say UPGRADE instead of Enable.

Very frustrating!

[Ludable]

A possible scenario that could explain this is that someone else enabled this power-up as a private power-up, and you're not part of the team where this power-up is enabled (just invited to some of their boards).

If this is the case, you will need to contact the person who enabled the power-up and ask them to disable it on the board in question.

It may not be the case at all, but I just wanted to throw the possibility out there.

[Kimberly Simeone]

Thanks, I didn't realize that but, in this case, it's not the issue because I enabled the plug-in.  For future I will keep this mind though.

[Oscar Triscon]

Did you enable Placker as a public power-up or as a private power-up?

I'm asking because I know Placker was only available as a private power-up for a while.

If you did this, here's another possibility to explore: go to https://trello.com/power-ups/admin/ and select the team where your board is, do you see the Placker power-up there? If so, simply remove it.

[Kimberly Simeone]

I didn't even know there was such a thing as public and private power ups LOL but.... I did go to the link and I do not see it there.

[Oscar Triscon]

In that case, I think your best course of action would be to contact Trello support and send them the link to your board explaining the situation with the power-up: https://trello.com/contact

[Matthew N]

If you log on to Trello using another browser, do you see the power up then?

[Kimberly Simeone]

Fantastic Matthew N!!! I went in with a different browser and was able to disable it that way .... never in a million years would I have thought of that but now I'll keep that tidbit in back pocket for other issues if they arise!   Thanks to everyone who had input, I really appreciate your time and guidance.  

[Matthew N]

Awesome. Since that worked, I’m pretty sure all you’ll need to do is clear the cache in the browser you were working in to “reset” it.