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How do I change member initials?

I have 2 team members with the same initials. How do I differentiate them?  Change initials? color?

8 answers

Hi Joseph

You'll need to ask your users to update their initials in their account information at by selecting Edit Profile. This is a user-defined setting, so it cannot be changed by anyone but the user.  

That worked great. Thanks Matthew!

What happened to this solution? It doesn't show up any more under Edit Profile.

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For me this also doesnt show up anymore since I had to convert my trello account to an Atlassian account. Is there a new solution to change your initials?

Now we have 2 people with the same initials on our Trello boards.

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Hi Joseph,

Some of our users are reporting that after switch to a managed account, they initials field is no longer available. Is this expected? If not, where can they set their initials?


Hi Michael, you can do it modifying the Atlassian Profile in this address:

You need modify the Full Name, in this example mi Full Name is Jhonathan Peña so my initials are JP.


If you need more help let me know.


Can I include numbers or symbols in my initials?

when you put numbers your initials do not appear in the Atlassian account, i think you can't put Number or symbols, can you test and reply here?

That is also what I figured when I tried to add numbers it did not show any initials.

In Trello it used to be possible to change your initials manually and add numbers and symbols.

Yeah, after this change with Atlassian Account we could, I hope that soon we can do again and they see this forum

Let's hope so ;)

I have the same issue.  My initials changed from three letters to two letters, now we have several member labels with the same initials.  I go to the link provided but cannot find an option to update my initials.

Like Kevin L Meador likes this

Here is a work around.  Create a graphic of your three initials, upload that graphic as your profile picture.  The member label now has three characters instead of two.

This is an interesting workaround but I still can't search for tasks with the 3 letters initials

It's a big problem for us too. We use the initials to tag people using "'@", like @LF would tag me. 


It was really usefull, i hope they will change it back.

This really sucks.  Seems like it should be an easy fix, but nothing I do changes it.  I'm new to Trello. For all the good of it, there are alot of usability issues. 

0 votes

still unable to set my own Initials without changing name surname.... before it was much easier, hope guys will be able to roll out update on this simple but painful topic. 

Indeed, it's a pity that this option (which was there previously) is not there anymore. Moreover, the initials are now created automatically based on what the script thinks are your first name and surname. In case someone has a surname that consists of more than 1 word, it sometimes goes wrong. In my case, it selects the first letter of the second word of my surname. That makes it very difficult for my colleagues to realise it is me. Only solution was to misspell my own surname in 1 word, to make sure the script selects the first letter of the first word. Lots of emails to the Trello helpdesk, didn't change a thing. How difficult can it be to let users input their own initials, *as it used to be the case*? Or just have separate fields for first name and surname.

0 votes
Gaga I'm New Here Sep 30, 2020

How do we change initials color?

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