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How can I update ticket in Trello when an issue is moved in JIRA

Hello, 

In my company we use JIRA on the team every day. We wish to use Trello with our client (we don't want them to access our JIRA boards), only to open and follow our bug resolution. 

We want them to create a ticket in Trello and then we associate the ticket with a jira issue. 

I 'd like my Trello ticket to move automatically when my JIRA issue is move from a column to another, is it possible and how ? 

1 answer

0 votes
Iain Dooley Community Leader May 26, 2020

@Coline Machin you might be able to hook something up with Zapier/IFTTT/integromat or one of those zero code type platforms, otherwise you'd just need to code it up with the API.

thanks for the answer @Iain Dooley can you explain to me what I need to do if I wanna use the API method ? Do you have any documentation ? 

Iain Dooley Community Leader May 27, 2020

@Coline Machin well if you wanted to start from scratch you could start here:

https://help.trello.com/article/756-trello-api-documentation

If you want to hit the ground running you could use this open source Trello automation framework I created for Google Apps Script:

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271

There's an undocumented feature of Trellinator that allows you to have functions exposed as custom webhooks endpoints, so for example if Jira allows you to register a webhook to be notified when a card moves, you could do that with Trellinator and update the corresponding card in Trello.

You can see lots of examples I've written for free for people on this forum here:

https://gist.github.com/iaindooley

However this one would be a little more complicated but basically if you had a Jira webhook notification that included, say, the Trello card ID in the Jira issue title or description, then you could use this to fetch the related Trello card and move it. Or perhaps you would have the Jira issue ID in a custom field or in the description of the Trello card and find it that way.

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